1. Overview
Spoken Hope Radio (“we,” “us,” “our”) is a listener-supported ministry of Rhema of Hope. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
2. Information We Collect
A. Information you provide
- Email/newsletter: name and email address (if you subscribe).
- Messages/forms: any information you send through contact forms.
- Donations: donations are processed by third-party providers (we do not store full card numbers).
B. Information collected automatically
- Device & usage data: browser type, pages viewed, approximate location (city/region), referral source.
- Cookies/analytics: limited cookies or similar tech to understand traffic and improve performance.
- Streaming analytics: the streaming platform may collect basic usage metrics (e.g., session length).
3. How We Use Information
- Provide and improve the website, streaming, and on-demand features.
- Send updates you opted into (e.g., announcements, new content notifications).
- Respond to inquiries and provide support.
- Maintain security and prevent abuse.
- Comply with legal/accounting requirements.
4. Sharing & Disclosure
We may share information in these limited cases:
- Service providers: trusted vendors that help run our services (hosting, email, analytics, streaming, donation processing).
- Legal: if required by law, subpoena, or to protect rights/safety.
- Ministry operations: internal access by authorized team members for operations and support.
We do not sell your personal information.
5. Donations & Payment Processing
Donations and payments are handled by third-party platforms (e.g., PayPal or other giving tools). Your payment details are collected directly by the provider and are subject to their privacy policy.
6. Cookies & Your Choices
- You can disable cookies in your browser settings (some site features may not function as intended).
- You can opt out of emails at any time using the unsubscribe link in the email.
7. Data Security
We use reasonable safeguards to protect your information, but no online system is 100% secure. Please use discretion when sharing personal information online.
8. Children’s Privacy
Our website is intended for a general audience. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact us so we can remove it.
9. External Links
Our site may link to third-party websites (church partners, ministries, donation platforms). We are not responsible for their privacy practices. Review their policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will be updated when changes are posted.
11. Contact Us
If you have questions about this Privacy Policy, please reach out through our contact page.